Best Buy Ps4 Controller Warranty < QUICK ✓ >

: Call 1-800-433-5778 for questions or to start a claim if you can't visit a store.

To check if you have an active protection plan, you can look up your via the Best Buy App or the Member Sign-in page.

: Bring the faulty controller to any Best Buy store . They can often provide an immediate in-store exchange for a new controller if it’s in stock. If not, they may issue store credit or order a replacement for you. best buy ps4 controller warranty

: The item must be in "like-new" condition with all original packaging for a full refund. Quick Summary Table Manufacturer Warranty Geek Squad Protection Duration Typically 2 Years Accidental Damage Stick Drift Often excluded (wear/tear) Claim Method Mail-in to Sony In-store at Best Buy Required Proof of purchase Phone number or Account

If your controller is defective right out of the box and you don't have an extended warranty: : 15 days to return or exchange. Plus/Total Members : 60 days to return or exchange. : Call 1-800-433-5778 for questions or to start

: Only covers defects in materials or workmanship. It does not cover accidental damage or normal wear and tear.

If you purchased an optional protection plan (typically 2 years for about $19.99), the process is generally faster and covers more issues. They can often provide an immediate in-store exchange

Call Sony support at if you prefer phone assistance.