: According to customer feedback on Yelp , this location, like many others, often redirects calls to a national call center rather than allowing direct contact with local associates. Some reviewers have noted that they were unable to get anyone at the store to answer, leading them to drive in for resolutions.

: This location is typically most busy on Sunday afternoons and Saturday evenings. For a quieter experience, try visiting on a weekday morning. Expand map

The located at 815 Sunland Park Dr, El Paso, TX holds a strong general rating of 4.3 stars based on over 4,200 reviews . While the store is well-regarded for its in-person service and mobile department, customers frequently report significant difficulty reaching the local store by phone. Phone & Customer Service Experience

: 10:00 AM – 9:00 PM daily (Sundays close at 8:00 PM).

: For general orders or nationwide issues, you can reach Best Buy Corporate Customer Care at 1-888-BEST-BUY (1-888-237-8289) . Mobile Phone Sales & Support

Chain retailer with a large array of brand-name electronics, computers, appliances & more. Best Buy - West El Paso Photos - Yelp

: Multiple customers have highlighted positive experiences in the mobile section, specifically praising associates for their help with setting up new phones and transferring data from old devices.