: Prevents customers from abandoning their cart due to technical confusion. 🛠️ Implementation Steps 1. Data Mapping
Identify the top 5 "drop-off" points in your customer journey. 2. Logic Layer Create "If/Then" scenarios: buy efficient customer service
: Agents don't have to ask "What were you doing?" because they saw it. : Prevents customers from abandoning their cart due
: Detects "rage clicking," rapid scrolling, or lingering on a payment page. " rapid scrolling
: Deflects easy questions before they become support tickets.