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Generally limited to diamond jewelry originally purchased from Kay. Some stores may accept "foreign" diamonds (not bought at Kay), but this is less common and relies on an in-store assessment.
Here is a review of their available "buyback" and exchange options: 1. The Diamond Trade-In Program (Most Common) does kay jewelers buy back jewelry
If you recently bought something and just changed your mind, you can get a full refund if you act quickly: The Diamond Trade-In Program (Most Common) If you
They only pay for the metal content . They do not compensate you for diamonds or gemstones in these pieces—you are advised to have them removed before shipping. For example, if you trade in a $1,000
The new diamond jewelry you purchase must cost at least double the trade-in value of your original piece. For example, if you trade in a $1,000 ring, you must buy a new one costing at least $2,000.
This is Kay's primary way of "taking back" jewelry. You trade in a diamond you bought from them to get credit toward a new one.
Unlike the trade-in program, this pays out via a check . 3. Return & Exchange Window
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