By default, the app keeps basic logs. If you need for a support ticket: Open the MEGA Desktop App . Go to Settings (or Preferences) > Advanced .
Look for a checkbox labeled or "Detailed logging" . Restart the app to begin capturing more granular data. 5. Privacy Warning
: MEGA customer support has requested the log to diagnose a specific account or app issue.
: You want to verify exactly when a specific file was moved or deleted via the desktop app. 3. How to locate it The path varies depending on your operating system: Windows : %LOCALAPPDATA%\MEGA\MEGAsync\logs.txt macOS : ~/Library/Application Support/MEGA/MEGAsync/logs.txt Linux : ~/.local/share/data/MEGA/MEGAsync/logs.txt 4. How to Generate/Enable Logging
: Which files were uploaded, downloaded, or updated. Connection Status : Login attempts and server handshakes.
: Failed transfers, permission issues, or software crashes. 2. Why do you need it? You generally only need to interact with this file if:
: You are experiencing "stuck" syncs or constant crashes.