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: Use the Norton Submission Portal to submit a URL or file for review if it was not detected by your software.

: Before reporting a service failure, check the official status to see if there is a known outage. Managing Your Account If you need to report changes or cancel services: Submit a file or URL to Norton for review norton.com

: Forward any suspicious calendar invites related to fake billing as an attachment to spam@norton.com and then delete the event. Correcting Incorrect Detections (False Positives) : Use the Norton Submission Portal to submit

: Use the Norton Support Tool to generate debug logs. This helps support agents identify bugs related to your PC's hardware or Windows version. Correcting Incorrect Detections (False Positives) : Use the

If you encounter suspicious emails, files, or websites, use these direct reporting channels to help Norton improve its protection:

: If you use the Norton 360 mobile app , you can use the Safe Call feature to report junk or scam calls for evaluation.