The $20 "discount" from the certificate will either return to your account as points (standard) or be lost (promotional). Troubleshooting Missing Points
If you used a certificate earned from your My Best Buy Credit Card points, those points are typically credited back to your My Best Buy account . return best buy reward certificate
You will receive a refund for the actual dollar amount paid (the $60) to your original payment method. The $20 "discount" from the certificate will either
Points usually reappear within 3–6 business days . Some users report it can take up to 48 hours for the system to repopulate them. Promotional Certificates: return best buy reward certificate
