Desktop versions of Microsoft Excel (Note: AZMATH is not compatible with web-based Excel versions). Create Report for Technical Support - OMAX® GlobalMAX Help
Support technicians ensure the system remains compatible with the following environments: Windows 3.1 through Windows 11 . Technical Support Services – AZMATH
Specialized support is available for various modules, such as risk management and educational/commercial tools, though certain modules like the Equity Module may have restricted availability depending on the service tier. 3. Reporting and Diagnostic Services Desktop versions of Microsoft Excel (Note: AZMATH is
Users are encouraged to use "Additional notes" fields in support reports to describe specific symptoms or issues encountered during operation. 4. Technical Specifications for Support Technical Support Services – AZMATH
Support requests typically require users to provide their name, company, and phone number to help technicians identify the specific equipment and installation type.
The system is built on a complex architecture of over and 16,000 lines of Excel Macro/VBA code . Support services typically focus on maintaining this infrastructure for non-web-based versions of Microsoft Excel (from Excel 5 to Excel 2024) running on Windows. 2. Core Support Features Technical assistance for AZMATH users generally includes:
The system is programmed to automatically handle user errors, minimizing the need for manual troubleshooting by inexperienced staff.