The Ticket 90%

Navigate to the or Admin tab within your application. Select New Report and choose "Ticket Report" as the source.

In IT service management (ITSM) platforms like TeamDynamix or Syncro , reports are used to track team performance and issue trends. The Ticket

Narrow the data by date range (e.g., tickets created this month) or specific client organizations. Key Metrics to Include: Navigate to the or Admin tab within your application

How quickly your team acknowledges new requests. and Responsible Group.

Standard fields include Ticket ID, Requestor, Priority, Status, and Responsible Group.